Privacy Policy
At The CRM Tools, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business details, and billing information.
- Non-Personal Information: Browser type, device information, IP address, and website usage data.
- Transactional Information: Records of services purchased, subscriptions, or courses enrolled.
2. How We Use Your Information
We use your information to:
- Provide and improve our services (Digital Marketing, E‑Commerce Seller Management, Website & App Development, CRM Tools, Training Courses, etc.).
- Respond to inquiries, support requests, and customer service needs.
- Process payments and send invoices.
- Send updates, promotional offers, and important service-related communications (you may opt out at any time).
- Ensure website security and prevent fraudulent activity.
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share information only with:
- Trusted Service Providers: Payment gateways, hosting providers, and IT support partners who help us deliver services.
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
4. Data Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request corrections or updates to your information.
- Opt out of receiving marketing emails at any time.
- Request deletion of your personal information (subject to legal or contractual obligations).
To exercise your rights, please contact us at info@thecrmtools.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children’s Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us: